Philippine Data Privacy Act: This Privacy Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. iclub88 is committed to upholding the data privacy rights of all Filipino users.
iclub88 ("we," "us," or "our") operates the online gaming platform accessible at iclub88.app (the "Platform"). As a personal information controller under the Data Privacy Act of 2012, iclub88 is responsible for the personal data you provide when you register, use, or interact with the Platform.
This Privacy Policy applies to all registered members, visitors, and any individual whose personal data is processed by iclub88 in connection with the Platform. It covers data collected through the website, customer support channels, and any other touchpoints between you and iclub88.
By registering an account or continuing to use the iclub88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
This Policy should be read alongside the iclub88 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
iclub88 collects personal data that is necessary for the operation of the Platform, compliance with legal obligations, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:
iclub88 does not store full bank account numbers, card numbers, or e-wallet PINs. Payment processing is handled by certified third-party payment processors, and only the minimum necessary reference data is retained by iclub88.
Sensitive Personal Information: iclub88 may process certain sensitive personal information — such as government ID numbers — solely for the purpose of identity verification and anti-money laundering compliance. This data is handled with the highest level of security and is never used for any other purpose.
iclub88 collects personal data through the following channels:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, support ticket, deposit/withdrawal request |
| Automated collection | Cookies, session logs, device fingerprinting, IP address capture during Platform use |
| Third-party sources | Identity verification providers, payment processors, fraud detection services |
| Public sources | Publicly available records used to verify identity or detect fraud where permitted by law |
iclub88 processes your personal data only for specific, legitimate purposes. We do not process personal data in a manner incompatible with the purposes for which it was originally collected. The primary purposes for which iclub88 processes personal data are:
Under the Data Privacy Act of 2012, iclub88 processes your personal data on the following legal bases:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual necessity | Account registration, KYC verification, transaction processing, customer support |
| Legal obligation | Anti-money laundering compliance, age verification, regulatory reporting |
| Legitimate interests | Fraud detection, platform security, responsible gaming monitoring, analytics |
| Consent | Marketing communications, optional cookies, promotional profiling |
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, you may use the unsubscribe link in any marketing email or contact iclub88 support directly.
iclub88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:
iclub88 engages trusted third-party service providers who process personal data on our behalf, strictly under data processing agreements that require them to maintain confidentiality and implement appropriate security measures. These include:
iclub88 may disclose personal data to Philippine government agencies, law enforcement authorities, or regulatory bodies where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its implementing rules.
In the event of a merger, acquisition, or sale of all or part of iclub88's business, personal data held by iclub88 may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance where required by law.
No Third-Party Marketing: iclub88 will never share your personal data with third parties for their own direct marketing purposes without your explicit prior consent.
iclub88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal obligation (AMLA compliance) |
| KYC documents | Duration of account + 5 years after closure | Legal obligation (AMLA compliance) |
| Transaction records | Duration of account + 5 years after closure | Legal obligation (AMLA compliance) |
| Game history and session logs | 2 years from date of activity | Legitimate interests (dispute resolution) |
| Customer support records | 3 years from date of last interaction | Legitimate interests (dispute resolution) |
| Marketing preferences | Until consent is withdrawn | Consent |
| Technical and usage data | 13 months from collection | Legitimate interests (analytics) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with iclub88's data disposal procedures.
iclub88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While iclub88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your iclub88 account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
iclub88 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a more personalized experience. The types of cookies we use are:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly necessary | Session management, login authentication, security tokens | No — required for Platform to function |
| Functional | Language preferences, display settings, remembered login details | Yes — disabling may affect user experience |
| Analytics | Aggregated usage statistics, page performance, feature adoption | Yes — via cookie consent settings |
| Marketing | Personalized promotional content, bonus targeting | Yes — requires explicit consent |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to or using the iclub88 Platform. For more information on managing cookies in popular browsers, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by iclub88. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
You have the right to request a copy of the personal data iclub88 holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data iclub88 holds about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request that iclub88 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
iclub88 will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly. There is no fee for exercising your rights, unless requests are manifestly unfounded or excessive.
If you believe iclub88 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The iclub88 Platform is strictly intended for adults aged 21 years and above. iclub88 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the iclub88 registration process, and accounts found to belong to underage individuals will be immediately suspended.
If you are a parent or guardian and believe that a minor has registered on the iclub88 Platform or provided personal data without your consent, please contact us immediately using the details in Section 14. iclub88 will promptly investigate and, where confirmed, delete the relevant account and all associated personal data.
21+ Only: In accordance with Philippine regulations governing casino-style online gaming, the minimum age to register and play on iclub88 is 21 years. This is a hard requirement — no exceptions.
In the course of operating the iclub88 Platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where iclub88's cloud infrastructure or third-party service providers are located. Where such transfers occur, iclub88 ensures that appropriate safeguards are in place to protect your personal data, including:
By using the iclub88 Platform, you consent to the transfer of your personal data to other countries as described in this section, subject always to the protections described herein.
iclub88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, iclub88 will notify registered users via the email address associated with their account and will update the effective date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of the iclub88 Platform following the posting of any changes constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
iclub88 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the iclub88 DPO:
Data Protection Officer — iclub88
Email: [email protected] | Response Time: Within 30 days of receipt
For general support inquiries unrelated to data privacy, please contact the iclub88 customer support team at [email protected], available 24/7 including Philippine public holidays.
For complaints regarding iclub88's handling of your personal data that have not been resolved to your satisfaction, you may contact the National Privacy Commission of the Philippines.